I hope this note finds you doing well.

I heard today from our customer in Compton, Calif. that they were extremely pleased with your conveyors and your portion of the system. It is rare that they call us and brag on anything so you must have done a really great job.

Thank you so much for your help and work on our behalf.

I know oftentimes we are caught up in the moment and quick to call and complain; so, it is important to me that we slow down to offer our gratitude and thanks for a job well done.

Look forward to seeing you soon and thanks to all of your team on this. Great job, you have helped us!